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  • How do I get my product order going?
    Send us a PO! Typically the first few orders require 50% down to get your PO started, and the remaining 50% is due at the time of shipping. Payments accepted are Wire, ACH, Check, Credit card (additional 3% fee). Once we have some order history with you, you can apply for terms.
  • Are the products packaged in plastic or glass?
    We only use glass bottles.
  • How do your prices compare?
    Overall, our published wholesale prices are anywhere from 5% to 25% lower than the leading national brands across the marketplace. 
  • Are, the products gluten free?
    Yes, learn about our quality control
  • How long are the products good for?
    You can always check expiration date on the bottom of the bottle, generally 5 years.
  • What are all of the stocked liquids available?
    Please request our stock liquid list to view our current stocked liquids....there are too many to list here!
  • Is the product TSE/BSE free/gluten free/vegetarian/vegan/pesticide free/allergen free/Non-GMO/etc.?
    This is dependent on the ingredients in the product. We can assist you in confirming the status of our manufactured products.
  • Do you import ingredients from China?
    Yes, we import some ingredients from China, primarily Chinese herbs, and some minerals/vitamins. All are tested thoroughly to ensure quality.
  • Do you process fresh or dry botanicals? Do you source and process the whole herb?
    We process both fresh and dry botanicals, and we source whole herbs whenever possible.
  • How do you identify Botanicals?
    Botanicals are identified using the most appropriate method for that botanical and can include morphology, microscopy, high performance thin layer chromatography and organoleptic analysis.
  • What are organoleptics anyway?
    It is evaluation using the senses - smell, taste, and visual analysis.
  • Do you offer any educational training?
    Yes. Trainings are available in numerous formats: phone hook ups with our National Educator, in-store staff trainings by our trained field force, and for large scale retail staff audience & attendance, trainings by our Founder/CEO are also available.
  • What testing do you do on materials and products?
    Ingredients, in process formulas and finished products are tested according to the GMP requirements and beyond, to ensure the quality of the product, and verify that product meets the established specifications for purity, strength, identity, and composition.
  • What is your order turnaround time?
    Opening order is shipped within 7 business days, all other orders are shipped within 48 business hours.
  • How do I place my order?
    EDI, Phone, Fax, Email, or through your Broker.
  • Can I get a ranking of your product line?
    Yes. That data is available and can be sent to you either by the the sales broker servicing your stores or by our customer service staff at our HQ out in Albuquerque, NM.
  • Are the products packaged in plastic or glass?
    We only use glass bottles.
  • Are you FDA certified?
    Our manufactured partner is registered with the FDA as a Food Facility. They are also registered with the FDA as a Drug Establishment, which means they manufacture homeopathic Over-the-Counter drugs. FDA does not "certify" registrants, but does inspect facilities for compliance with Good Manufacturing Practices. They have most recently been inspected by the FDA and passed with no observations.
  • What is GMP certified?
    Good Manufacturing Practices (GMPs) are guidelines established by the FDA, that provide a system of processes, procedures and documentation to assure a product has the identity, strength, composition, quality and purity that appear on its label. Our facility is certified by NSF International, a third party independent organization. NSF International independently registers manufacturers as meeting GMP requirements. For more information, visit NSF’s website
  • Can we audit your facility?
    Yes, we welcome our customers to come and visit the manufacturing are sure to be impressed.
  • Where are all the products manufactured?
    All our products are manufactured at our beautiful facility in Albuquerque, New Mexico.
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